[Loris-dev] LORIS - v21.0.3 (Ubuntu Base 16.04.6) - CRU

[Dave MacFarlane]

Hi Matthew,

Do you have access to the web server's error log on Digital Ocean? It's
difficult to guess why it's generating a 500 error without seeing the error
log.

- Dave

On Thu, Nov 14, 2019 at 1:30 PM Matthew Sparks, Mr <matthew.sparks at mcgill.ca>
wrote:

> Hello Loris Devs,
>
>
>
> I have just installed a new loris instance on the DigitalOcean platform
> and post-install I receive a HTTP 500 Error.
>
>
>
> Please advise and see the screenshot attached;
>
> -          To troubleshoot; From the dev instance you can see that I’ve
> granted excessive permissions beyond what is needed, and the *issue
> persists*.
>
>
>
> Currently;
>
> -          Functional Loris *v17* instance running on DO.
>
> -          Non-functional Loris *v21.0.3 (.1-3)* instance running on DO.
>
>
>
> Nice to have;
>
> -          DigitalOcean application for rapid reployment.
>
> -          Up-to-date Loris install guide (e.g., deprecation of
> python-properties-common etc)
>
>
>
> I can re-initialize the DO base and provide you with root credentials for
> a quick install to loris v21.0.3?
>
> -          Ultimately, we need to be able to use the *DQT*.
>
>
>
> Any suggestions to resolve the issue would be appreciated
>
>
>
> Kindest regards,
>
> Matthew
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>
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