[Loris-dev] LORIS - v21.0.3 (Ubuntu Base 16.04.6) - CRU

[Matthew Sparks, Mr]

Hi Dave,

Certainly, my apologies for not attaching them initially.

Best,
Matthew

From: Dave MacFarlane <dave.macfarlane at mcin.ca>
Sent: Thursday, November 14, 2019 1:34 PM
To: Matthew Sparks, Mr <matthew.sparks at mcgill.ca>
Cc: loris-dev at bic.mni.mcgill.ca
Subject: Re: [Loris-dev] LORIS - v21.0.3 (Ubuntu Base 16.04.6) - CRU

Hi Matthew,

Do you have access to the web server's error log on Digital Ocean? It's difficult to guess why it's generating a 500 error without seeing the error log.

- Dave

On Thu, Nov 14, 2019 at 1:30 PM Matthew Sparks, Mr <matthew.sparks at mcgill.ca<mailto:matthew.sparks at mcgill.ca>> wrote:
Hello Loris Devs,

I have just installed a new loris instance on the DigitalOcean platform and post-install I receive a HTTP 500 Error.

Please advise and see the screenshot attached;

-          To troubleshoot; From the dev instance you can see that I’ve granted excessive permissions beyond what is needed, and the issue persists.

Currently;

-          Functional Loris v17 instance running on DO.

-          Non-functional Loris v21.0.3 (.1-3) instance running on DO.

Nice to have;

-          DigitalOcean application for rapid reployment.

-          Up-to-date Loris install guide (e.g., deprecation of python-properties-common etc)

I can re-initialize the DO base and provide you with root credentials for a quick install to loris v21.0.3?

-          Ultimately, we need to be able to use the DQT.

Any suggestions to resolve the issue would be appreciated

Kindest regards,
Matthew
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