[Loris-dev] Dataquery Tool

[Christine Rogers]

Forwarding this to the Loris-Dev listserv for team support :

On Sun, Sep 29, 2024 at 5:13 AM Romanzetti, Sandro <sromanzetti at ukaachen.de>
wrote:

> Hi Christine,
>
> I took over the administration of our LORIS instance from a former
> colleague. The web server is not accessible to the public.
>
> We are still using a very old version of the software (version 20.3) and
> at this point it might be a better idea to reinstall LORIS  completely from
> scratch, I guess. However, we are holding back because  we have developed
> many instruments and I am afraid to break all the dependencies in doing so.
> Nevertheless, we have regular backups of the DB and data is secured.
>
> I am not certain that the DQT ever worked at all. Could you tell me which
> log should I inspect?
>
> Any suggestions are more than welcome!!
>
> Best regards,
> Sandro
>
> On 26. Sep 2024, at 16:22, Christine Rogers <rogers at bic.mni.mcgill.ca>
> wrote:
>
> Hi Laura,
> Thanks for reaching out about your Data Query Tool (DQT).
> So that we understand your context better, please let us know a) Which
> LORIS project are you working with -- e.g. what is the website URL,
>  and b) which Version of LORIS is installed?
>
> Just before the DQT went offline (and only the DQT it sounds like) -- Did
> anything happen, such as updating your LORIS system dependencies or even
> re-loading DQT data?
> If your colleague with admin privileges has access to the back-end logs
> and can give more information about the error that would be ideal.
>
> Thank you,
> Christine for the LORIS team
>
> On Thu, Sep 26, 2024 at 5:49 AM Koch, Laura <laurkoch at ukaachen.de> wrote:
>
>> Hello,
>>
>>
>>
>>
>>
>> We have the problem, that we cannot access the Data Query Tool. My
>> college, who has some administration rights, can see, that I have the
>> permission to access the Data Query Tool. But he cannot see the Module
>> Manager in the Admin-Dropdown as it is in the Demo.
>>
>> I can see the Data Query Tool in the Reports-Dropdown, but when I want to
>> access it, I only get an error:
>>
>> <image001.png>
>>
>>
>>
>>    - Apache version: 2.4.61-1~deb11u1
>>    - mariadb  Ver 15.1 Distrib 10.1.38-MariaDB, for debian-linux-gnu
>>    (x86_64) using readline 5.2
>>    - PHP 7.4.33 (cli) ( NTS )
>>
>>
>>
>> Does someone encountered the same issue before and knows a solution or
>> where to look for one?
>>
>>
>>
>> Kind regards
>>
>> Laura
>> _______________________________________________
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>> Loris-dev at bic.mni.mcgill.ca
>> https://mailman.bic.mni.mcgill.ca/mailman/listinfo/loris-dev
>>
>
>
> --
> Research Project Officer
> christine.rogers at mcgill.ca
> McGill Centre for Integrative Neuroscience | MCIN.ca
> Montreal Neurological Institute-Hospital
> McGill University | Montreal | Canada
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>
>
>

-- 
Research Project Officer
christine.rogers at mcgill.ca
McGill Centre for Integrative Neuroscience | MCIN.ca
Montreal Neurological Institute-Hospital
McGill University | Montreal | Canada
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