<div dir="ltr"><div dir="ltr">Forwarding this to the Loris-Dev listserv for team support : </div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, Sep 29, 2024 at 5:13 AM Romanzetti, Sandro <<a href="mailto:sromanzetti@ukaachen.de">sromanzetti@ukaachen.de</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div>
Hi Christine,
<div><br>
<div>I took over the administration of our LORIS instance from a former colleague. The web server is not accessible to the public. </div>
<div><br>
</div>
<div>We are still using a very old version of the software (version 20.3) and at this point it might be a better idea to reinstall LORIS completely from scratch, I guess. However, we are holding back because we have developed many instruments and I am afraid
to break all the dependencies in doing so. Nevertheless, we have regular backups of the DB and data is secured. </div>
<div><br>
</div>
<div>I am not certain that the DQT ever worked at all. Could you tell me which log should I inspect? </div>
<div><br>
</div>
<div>Any suggestions are more than welcome!!</div>
<div><br>
</div>
<div>Best regards, </div>
<div>Sandro </div>
<div>
<div><br>
<blockquote type="cite">
<div>On 26. Sep 2024, at 16:22, Christine Rogers <<a href="mailto:rogers@bic.mni.mcgill.ca" target="_blank">rogers@bic.mni.mcgill.ca</a>> wrote:</div>
<br>
<div>
<div dir="ltr">Hi Laura,
<div>Thanks for reaching out about your Data Query Tool (DQT). </div>
<div>So that we understand your context better, please let us know a) Which LORIS project are you working with -- e.g. what is the website URL,<br>
and b) which Version of LORIS is installed? </div>
<div><br>
</div>
<div>Just before the DQT went offline (and only the DQT it sounds like) -- Did anything happen, such as updating your LORIS system dependencies or even re-loading DQT data? </div>
<div>If your colleague with admin privileges has access to the back-end logs and can give more information about the error that would be ideal. </div>
<div><br>
</div>
<div>Thank you, </div>
<div>Christine for the LORIS team </div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Thu, Sep 26, 2024 at 5:49 AM Koch, Laura <<a href="mailto:laurkoch@ukaachen.de" target="_blank">laurkoch@ukaachen.de</a>> wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div>
<div lang="EN-GB">
<div>
<p class="MsoNormal">Hello,</p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">We have the problem, that we cannot access the Data Query Tool. My college, who has some administration rights, can see, that I have the permission to access the Data Query Tool. But he cannot see the Module Manager in the Admin-Dropdown
as it is in the Demo. </p>
<p class="MsoNormal">I can see the Data Query Tool in the Reports-Dropdown, but when I want to access it, I only get an error:</p>
<p class="MsoNormal"><span><span id="m_-2208516765528910477cid:ii_1922eaeedbc4cff311"><image001.png></span></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<ul style="margin-top:0cm" type="disc">
<li style="margin-left:0cm">Apache version: 2.4.61-1~deb11u1</li><li style="margin-left:0cm">mariadb Ver 15.1 Distrib 10.1.38-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2</li><li style="margin-left:0cm">PHP 7.4.33 (cli) ( NTS )</li></ul>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Does someone encountered the same issue before and knows a solution or where to look for one?</p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Kind regards</p>
<p class="MsoNormal">Laura</p>
</div>
</div>
_______________________________________________<br>
Loris-dev mailing list<br>
<a href="mailto:Loris-dev@bic.mni.mcgill.ca" target="_blank">Loris-dev@bic.mni.mcgill.ca</a><br>
<a href="https://mailman.bic.mni.mcgill.ca/mailman/listinfo/loris-dev" rel="noreferrer" target="_blank">https://mailman.bic.mni.mcgill.ca/mailman/listinfo/loris-dev</a><br>
</div>
</blockquote>
</div>
<br clear="all">
<div><br>
</div>
<span class="gmail_signature_prefix">-- </span><br>
<div dir="ltr" class="gmail_signature">
<div dir="ltr">
<div>
<div style="font-size:12.8px">Research Project Officer<br>
<a href="mailto:christine.rogers@mcgill.ca" target="_blank">christine.rogers@mcgill.ca</a><br>
McGill Centre for Integrative Neuroscience | MCIN.ca</div>
<div style="font-size:12.8px">Montreal Neurological Institute-Hospital</div>
<div style="font-size:12.8px">McGill University | Montreal | Canada</div>
</div>
</div>
</div>
_______________________________________________<br>
Loris-dev mailing list<br>
<a href="mailto:Loris-dev@bic.mni.mcgill.ca" target="_blank">Loris-dev@bic.mni.mcgill.ca</a><br>
<a href="https://mailman.bic.mni.mcgill.ca/mailman/listinfo/loris-dev" target="_blank">https://mailman.bic.mni.mcgill.ca/mailman/listinfo/loris-dev</a><br>
</div>
</blockquote>
</div>
<br>
</div>
</div>
</div>
</blockquote></div><br clear="all"><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div style="font-size:12.8px">Research Project Officer<br><a href="mailto:christine.rogers@mcgill.ca" target="_blank">christine.rogers@mcgill.ca</a><br>McGill Centre for Integrative Neuroscience | MCIN.ca</div><div style="font-size:12.8px">Montreal Neurological Institute-Hospital</div><div style="font-size:12.8px">McGill University | Montreal | Canada</div></div></div></div></div>