<div dir="ltr">Hi <span style="font-family:arial,helvetica,sans-serif">Yubu,</span><div>We need more information to debug this issue. </div><div>1 Which version of Loris are you using? </div><div>2 Mysql version?</div><div>3 [<span style="font-family:"Courier New";font-size:14px">sudo tail -f /var/log/apache2/loris-error.log</span>] Please running this in the backend, </div><div> then try loading the installdb.php again, with a different database name. Please send us the error message.</div><div><br></div><div><div>Your Sincerely,</div><div><div dir="ltr" class="gmail-m_3323942532302425343gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr">Shen <br></div></div></div></div></div></div></div></div>
</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, 12 Aug 2019 at 22:27, 이유부 <<a href="mailto:basilia1123@gmail.com">basilia1123@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>Dear Sir/Madam,</div><div><br></div><div>We are currently trying to install LORIS on Ubuntu 18.04 platform following the steps from <a href="https://github.com/aces/Loris/wiki/Installing-Loris-in-Depth" target="_blank">https://github.com/aces/Loris/wiki/Installing-Loris-in-Depth</a></div><div><br></div><div><font size="4">1.</font> Following the above link, we installed the prerequisites mentioned in <a href="https://github.com/aces/Loris/wiki/Installing-Loris-in-Depth#getting-prerequisites" target="_blank">https://github.com/aces/Loris/wiki/Installing-Loris-in-Depth#getting-prerequisites</a>, which are all verified to be installed normally.</div><div><br></div><div><font size="4">2.</font> We ensured that mySQL credentials are set up properly (as pasted below)</div><div>mysql> select host, user, authentication_string from user<br> -> ;<br>+-----------+------------------+-------------------------------------------+<br>| host | user | authentication_string |<br>+-----------+------------------+-------------------------------------------+<br>| localhost | root | |<br>| localhost | mysql.session | *THISISNOTAVALIDPASSWORDTHATCANBEUSEDHERE |<br>| localhost | mysql.sys | *THISISNOTAVALIDPASSWORDTHATCANBEUSEDHERE |<br>| localhost | debian-sys-maint | *C9BF7C6E59BFF0FA879E6650D174264C9EE87F25 |<br>+-----------+------------------+-------------------------------------------+<br>4 rows in set (0.00 sec)<br><br>mysql> update user set authentication_string=password('yubu') where user='root';<br>Query OK, 1 row affected, 1 warning (0.00 sec)<br>Rows matched: 1 Changed: 1 Warnings: 1<br><br>mysql> flush privileges; <br>Query OK, 0 rows affected (0.01 sec)<br><br>mysql> select host, user, authentication_string from user<br> -> ;<br>+-----------+------------------+-------------------------------------------+<br>| host | user | authentication_string |<br>+-----------+------------------+-------------------------------------------+<br>| localhost | root | *E311E16EECE7E8900098CFEB4103D5266A343F5F |<br>| localhost | mysql.session | *THISISNOTAVALIDPASSWORDTHATCANBEUSEDHERE |<br>| localhost | mysql.sys | *THISISNOTAVALIDPASSWORDTHATCANBEUSEDHERE |<br>| localhost | debian-sys-maint | *C9BF7C6E59BFF0FA879E6650D174264C9EE87F25 |<br>+-----------+------------------+-------------------------------------------+<br>4 rows in set (0.00 sec)<br></div><div><br></div><div><font size="4">3.</font> We then opened <a href="http://localhost/installdb.php" target="_blank">http://localhost/installdb.php</a> and have gotten the login page for LORIS installation and typed the credentials as follows: </div><h1 style="box-sizing:border-box;margin:24px 0px 16px;line-height:1.25;border-bottom:1px solid rgb(234,236,239);padding-bottom:0.3em;color:rgb(36,41,46);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Helvetica,Arial,sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol""><div><img src="cid:ii_jz92s9oh0" alt="Screenshot from 2019-08-13 09-14-51.png" width="483" height="272"><br></div></h1><div><font size="4">4.</font> Once we submitted the page we obtained error as follows</div><div><br></div><div><div><img src="cid:ii_jz92t2r71" alt="Screenshot from 2019-08-13 09-14-56.png" width="483" height="272"><br></div></div><div><br></div><div><br></div><div><br></div><div>We really do not know how to proceed further from this point onward. Kindly let us know how to proceed further in order to get the LORIS installed.</div><div><br></div><div>Thank you.</div><div><br></div><div>Your Sincerely,</div><div><div dir="ltr" class="gmail-m_3323942532302425343gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><p style="margin:0cm 0cm 0.0001pt"><span lang="EN-US"><font face="arial, helvetica, sans-serif" size="2">======================================================</font></span></p><p style="margin:0cm 0cm 0.0001pt"><span lang="EN-US"><font face="arial, helvetica, sans-serif" size="2">Yubu
Lee, Ph.D.</font></span></p><p style="margin:0cm 0cm 0.0001pt"><span lang="EN-US"><font face="arial, helvetica, sans-serif" size="2">Research Professor, </font></span></p><p style="margin:0cm 0cm 0.0001pt"><font face="arial, helvetica, sans-serif" size="2"><span lang="EN-US">Center for Neuroscience Imaging
Research, </span>Institute for Basic Science</font></p><p style="margin:0cm 0cm 0.0001pt"><span lang="EN-US"><font face="arial, helvetica, sans-serif" size="2"><br></font></span></p><div><font face="arial, helvetica, sans-serif" size="2">#86332, N Center, SungKyunKwan University </font></div><div><font face="arial, helvetica, sans-serif" size="2">2066, Seobu-Ro, Jangan-gu, Suwon, Gyeonggi-do, 16419, Korea</font></div><p style="margin:0cm 0cm 0.0001pt"><span lang="EN-US"><font face="arial, helvetica, sans-serif" size="2">E-mail:<span> </span><a href="mailto:basilia1123@gmail.com" target="_blank">basilia1123@gmail.com</a></font></span></p><p style="margin:0cm 0cm 0.0001pt"><span lang="EN-US"><font face="arial, helvetica, sans-serif" size="2">Tel: +82-31-299-4411</font></span></p><p style="margin:0cm 0cm 0.0001pt"><font face="arial, helvetica, sans-serif" size="2">Fax: +82-31-299-4506</font></p><p style="margin:0cm 0cm 0.0001pt"><font face="arial, helvetica, sans-serif" size="2">======================================================</font></p></div></div></div></div></div></div></div></div>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div style="font-size:13px;color:rgb(136,136,136)">Shen Wang<br></div><div style="color:rgb(136,136,136)"><font size="2"><a href="https://github.com/aces/Loris" target="_blank">Loris</a> Developer</font></div><div style="font-size:13px;color:rgb(136,136,136)">Montreal Neurological Institute </div><div style="font-size:13px;color:rgb(136,136,136)">McGill University</div><div style="font-size:13px;color:rgb(136,136,136)"><br></div></div></div>