<div dir="ltr">I'm not sure if you've already fixed this, but another thing to keep in mind that I don't see mentioned in this thread is that MySQL accounts are tied to where it's connecting from, so the hostname/ip part of your MySQL account itself might need to be fixed.<br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Mar 20, 2019 at 9:13 AM Sylvain MILOT <<a href="mailto:sylvain@bic.mni.mcgill.ca">sylvain@bic.mni.mcgill.ca</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><br>
that's a McGill Info Security issue - they just blocked a bunch of ports ... currently in contact with them!<br>
<br>
this should soon be fixed - I'll keep you posted<br>
<br>
On Wed, 20 Mar 2019, Morales Pinzon, Alfredo wrote:<br>
<br>
> Hi Rida,<br>
> <br>
> I cannot even reach the site "<a href="https://ipmsa-spine.bic.mni.mcgill.ca/" rel="noreferrer" target="_blank">https://ipmsa-spine.bic.mni.mcgill.ca/</a>", this is what I see in the apache log (I just restarted apache):<br>
> <br>
> [Wed Mar 20 09:01:22.401358 2019] [mpm_prefork:notice] [pid 31256] AH00169: caught SIGTERM, shutting down<br>
> [Wed Mar 20 09:01:23.655172 2019] [mpm_prefork:notice] [pid 29025] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured -- resuming normal operations<br>
> [Wed Mar 20 09:01:23.655330 2019] [core:notice] [pid 29025] AH00094: Command line: '/usr/sbin/apache2'<br>
> [Wed Mar 20 09:01:39.651730 2019] [mpm_prefork:notice] [pid 29025] AH00171: Graceful restart requested, doing restart<br>
> [Wed Mar 20 09:01:40.102377 2019] [mpm_prefork:notice] [pid 29025] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured -- resuming normal operations<br>
> [Wed Mar 20 09:01:40.102407 2019] [core:notice] [pid 29025] AH00094: Command line: '/usr/sbin/apache2'<br>
> <br>
> Let me know if you have any ideas.<br>
> <br>
> Best,<br>
> Alfredo.<br>
> <br>
> _______________________________________________________________________________________________________________________________________________________________________________________________________________<br>
> From: Rida Abou-Haidar <<a href="mailto:rida.abou-haidar@mcin.ca" target="_blank">rida.abou-haidar@mcin.ca</a>><br>
> Sent: Tuesday, March 19, 2019 4:43 PM<br>
> To: Morales Pinzon, Alfredo<br>
> Cc: <a href="mailto:loris-dev@bic.mni.mcgill.ca" target="_blank">loris-dev@bic.mni.mcgill.ca</a>; Sridar Narayanan, Dr.; Rozie Arnaoutelis; Zografos Caramanos; Douglas Arnold, Dr.; Guttmann, Charles,M.D.<br>
> Subject: Re: [Loris-dev] [IPMSA] System down due to change of IP in server <br>
> <br>
> External Email - Use Caution <br>
> <br>
> Hi,<br>
> <br>
> What exact error are you getting in the apache log ?<br>
> <br>
> Is anything loading on the front end?<br>
> <br>
> <br>
> Rida Abou-Haidar<br>
> CCNA Software Developer<br>
> Montreal Neurological Institute<br>
> McGill University<br>
> <a href="mailto:rida.abou-haidar@mcin.ca" target="_blank">rida.abou-haidar@mcin.ca</a><br>
> <br>
> On Tue., Mar. 19, 2019, 4:35 p.m. Morales Pinzon, Alfredo <<a href="mailto:AMORALESPINZON@bwh.harvard.edu" target="_blank">AMORALESPINZON@bwh.harvard.edu</a>> wrote:<br>
> Dear LorisDev Team,<br>
> <br>
> Our VM running Loris has been moved and a different IP was assigned. I though the problem was the connection to the database, which is running in a different VM, but after changing the IP of the<br>
> database in the project/config.xml file the system is still not running.<br>
> <br>
> Are there more changes that I need to do to get the system up? Am I missing something?<br>
> <br>
> Thank you in advance for your help.<br>
> <br>
> Regards,<br>
> Alfredo.<br>
> <br>
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