[Loris-dev] [IPMSA] System down due to change of IP in server

[Morales Pinzon, Alfredo]

This is the correct url: https://ipmsa-loris.bic.mni.mcgill.ca/

________________________________
From: Morales Pinzon, Alfredo
Sent: Wednesday, March 20, 2019 9:09 AM
To: Rida Abou-Haidar
Cc: loris-dev at bic.mni.mcgill.ca; Sridar Narayanan, Dr.; Rozie Arnaoutelis; Zografos Caramanos; Douglas Arnold, Dr.; Guttmann, Charles,M.D.
Subject: Re: [Loris-dev] [IPMSA] System down due to change of IP in server

Hi Rida,

I cannot even reach the site "https://ipmsa-spine.bic.mni.mcgill.ca/", this is what I see in the apache log (I just restarted apache):

[Wed Mar 20 09:01:22.401358 2019] [mpm_prefork:notice] [pid 31256] AH00169: caught SIGTERM, shutting down
[Wed Mar 20 09:01:23.655172 2019] [mpm_prefork:notice] [pid 29025] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured -- resuming normal operations
[Wed Mar 20 09:01:23.655330 2019] [core:notice] [pid 29025] AH00094: Command line: '/usr/sbin/apache2'
[Wed Mar 20 09:01:39.651730 2019] [mpm_prefork:notice] [pid 29025] AH00171: Graceful restart requested, doing restart
[Wed Mar 20 09:01:40.102377 2019] [mpm_prefork:notice] [pid 29025] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured -- resuming normal operations
[Wed Mar 20 09:01:40.102407 2019] [core:notice] [pid 29025] AH00094: Command line: '/usr/sbin/apache2'

Let me know if you have any ideas.

Best,
Alfredo.
________________________________
From: Rida Abou-Haidar <rida.abou-haidar at mcin.ca>
Sent: Tuesday, March 19, 2019 4:43 PM
To: Morales Pinzon, Alfredo
Cc: loris-dev at bic.mni.mcgill.ca; Sridar Narayanan, Dr.; Rozie Arnaoutelis; Zografos Caramanos; Douglas Arnold, Dr.; Guttmann, Charles,M.D.
Subject: Re: [Loris-dev] [IPMSA] System down due to change of IP in server


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Hi,

What exact error are you getting in the apache log ?

Is anything loading on the front end?


Rida Abou-Haidar
CCNA Software Developer
Montreal Neurological Institute
McGill University
rida.abou-haidar at mcin.ca<mailto:rida.abou-haidar at mcin.ca>

On Tue., Mar. 19, 2019, 4:35 p.m. Morales Pinzon, Alfredo <AMORALESPINZON at bwh.harvard.edu<mailto:AMORALESPINZON at bwh.harvard.edu>> wrote:
Dear LorisDev Team,

Our VM running Loris has been moved and a different IP was assigned. I though the problem was the connection to the database, which is running in a different VM, but after changing the IP of the database in the project/config.xml file the system is still not running.

Are there more changes that I need to do to get the system up? Am I missing something?

Thank you in advance for your help.

Regards,
Alfredo.

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