[Loris-dev] Issues accessing LORIS for HBN

Lindsay Alexander Lindsay.Alexander at childmind.org
Thu Oct 4 09:11:01 EDT 2018


Hello,

I am having issues logging in to our Healthy Brain Network site admin account and my personal account.  For the admin account, I keep getting a message that I am using the wrong username or password, but these credentials worked a few days ago.  On my personal account, it does not give an error message of wrong password, but just does not move past the login screen.  I tried to reset my password, but I did not receive an email to do so.

Bonhwang Koo, our research assistant that installed and was maintaining our instance of LORIS is no longer with us, so I was hoping you would be able to help us get this issue resolved.

Please let me know if there is any additional information I can provide.

Thank you!
Lindsay

--
Lindsay Alexander
Child Mind Institute
Clinical Data Manager
646.625.4383

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