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Hi Louis,
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<div class="">Apple products through Le James always cost more, as there is one educational price from Apple (which you have direct access to if you order from <a href="http://apple.ca/" class="">apple.ca</a>), on top of which Le James adds their own markup/service
fee. They also have *much* slower delivery. The only advantage is being able to pay with a FOAPAL, and that sales tax rebates are applied up-front, instead of credited later.</div>
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<div class="">Commodity items have been less of an issue for us (in terms of pricing), but the very slow delivery remains a problem.</div>
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<div class="">Personally, I think they should reinstate more widespread use of PCards. That provided a simple mechanism to purchase needed items quickly at a good price (e.g. a 1-day, 40%-off sale on UPSs) that could still be properly tracked when charges were
reconciled to the appropriate FOAPAL, without the hassle and overhead of expense reports.</div>
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<div class="">Sridar</div>
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<blockquote type="cite" class="">
<div class="">On Sep 25, 2020, at 8:52 AM, Louis Collins, Dr. <<a href="mailto:louis.collins@mcgill.ca" class="">louis.collins@mcgill.ca</a>> wrote:</div>
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Hi all,
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<div class="">I’m writing to solicit your help in a discussion that I intend to have with Purchasing at McGill. According to the email below, we are supposed to buy computer equipment from Le James. I find this difficult to accept, because I (and others)
have not had good service from Le James. For example:</div>
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<li class="">I tried to order a MacBook from Le James. It took 6-7 days to get a quote and they were going to take another 10 days to order it. I ordered one on the web and had next day delivery to the Apple store on Ste-Catherine.</li><li class="">Last week I tried to order a common 1TB SSD drive, Le James could not get the model I wanted. NewEgg has 2-3 day delivery.</li><li class="">Peter ordered a keyboard and mouse from Le James recently and it took two weeks to arrive.</li><li class="">Simon tried to order 1 workstation and 1 regular desktop from Le James. Despite detailed quotes with specific items supported within the BIC IT infrastructure, Le James insisted on buying another product that will result in difficulties with support</li><li class="">One colleague ordered a MacBook 3 months ago from Le James, and he was still waiting for it at the beginning of September.</li></ul>
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Such lack of service Le James is unacceptable since <a href="http://apple.ca/" class="">Apple.ca</a>, <a href="http://newegg.com/" class="">NewEgg.com</a> and <a href="http://amazon.ca/" class="">Amazon.ca</a> and others all offer good (or often better prices),
often with next day delivery, and much better service (including returns). Forcing profs to subsidize the lack lustre Le James using public funds is ridiculous..</div>
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<div class="">If you’ve run into difficulties with Le James, can you please drop me a short email, and I’ll include you in the list (with or without your name, let me know) above when I communicate with Purchasing next week. </div>
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<div class="">thanks and have a good weekend!</div>
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<div class="">-Louis</div>
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<div class="">Begin forwarded message:</div>
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<span style="font-family: -webkit-system-font, "Helvetica Neue", Helvetica, sans-serif;" class=""><b class="">From:
</b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class="">MRO McGill Communications <<a href="mailto:mcgillstaff.mro@mcgill.ca" class="">mcgillstaff.mro@mcgill.ca</a>><br class="">
</span></div>
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<span style="font-family: -webkit-system-font, "Helvetica Neue", Helvetica, sans-serif;" class=""><b class="">Subject:
</b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class=""><b class="">Purchasing computers for University-related activities / Achat d’ordinateurs destinés aux activités universitaires</b><br class="">
</span></div>
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<span style="font-family: -webkit-system-font, "Helvetica Neue", Helvetica, sans-serif;" class=""><b class="">Date:
</b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class="">August 26, 2020 at 1:30:17 PM GMT-4<br class="">
</span></div>
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<span style="font-family: -webkit-system-font, "Helvetica Neue", Helvetica, sans-serif;" class=""><b class="">To:
</b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class="">x-All McGill Staff <<a href="mailto:x-AllMcGillStaff@campus.mcgill.ca" class="">x-AllMcGillStaff@campus.mcgill.ca</a>><br class="">
</span></div>
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<span class="xxxnormaltextrun"><i class=""><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">This message is sent on behalf of<span class="Apple-converted-space"> </span></span></i></span><i class=""><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Procurement
Services and LE JAMES Bookstore.</span></i><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px; vertical-align: baseline;" class="">
<a name="x_x_x_lt_pId001" class=""><span class="xxxnormaltextrun"><i class=""><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Le présent message est envoyé au nom du Service des approvisionnements
et de la Librairie<span class="Apple-converted-space"> </span></span></i></span></a><span class=""></span><i class=""><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">LE JAMES.</span></i><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<i class=""><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span></i><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px; vertical-align: baseline;" class="">
<a name="x_x_x_lt_pId002" class=""><span class="xxxnormaltextrun"><i class=""><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">La version française suit.</span></i></span></a><span class=""></span><span class="xxxeop"><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span></span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<b class=""><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span></b><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Dear colleagues:</span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;" class="">
<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">As you plan for the upcoming academic year, please remember that all University-related computer purchases<span class="Apple-converted-space"> </span><b class=""><u class="">must</u></b><span class="Apple-converted-space"> </span>be
made through the Institutional Sales unit of McGill University Bookstore (LE JAMES). This includes computers relating to research and administrative activities.</span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Institutional Sales will help ensure that the products will meet McGill requirements and work with the University’s infrastructure. The awarded contracts have
provided the University with a wide range of top-tier manufacturers, including: Apple, Asus, Dell, HP, Lenovo, LG, Toshiba (Dynabook) and ViewSonic. </span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Buying computer equipment through LE JAMES is a necessary part of compliance with our contractual commitment in accordance with the Quebec’s Act Respecting Contracting
by Public Bodies and in adherence with the University’s Procurement Policy, the University’s Minimum Standard Requirements for IT Assets as well as the University’s Asset Management Program and Procedures. In early 2019, the University, through the launch
of two public calls for tenders, entered into delivery order contracts with various computer suppliers for the resale of the computer equipment through LE JAMES.</span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">The ordering process is fast and efficient:</span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<li class="xxxxxxmsonormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;">
<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">We can assist you in finding any machine as per your requirements. Standard machines are listed on our website (</span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif; color: windowtext;" class=""><a href="https://lejames.ca/institutional" style="color: blue; text-decoration: underline;" class="">https://lejames.ca/institutional</a></span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">)<o:p class=""></o:p></span></li><li class="xxxxxxmsonormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;">
<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">The LE JAMES Institutional Sales staff (</span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif; color: windowtext;" class=""><a href="mailto:is.bookstore@mcgill.ca" style="color: blue; text-decoration: underline;" class="">is.bookstore@mcgill.ca</a></span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">)
is available to assist you with your product selection or technical enquiries.<o:p class=""></o:p></span></li><li class="xxxxxxmsonormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;">
<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Request a quote from Institutional Sales:<span class="Apple-converted-space"> </span></span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif; color: windowtext;" class=""><a href="mailto:is.bookstore@mcgill.ca" style="color: blue; text-decoration: underline;" class="">is.bookstore@mcgill.ca</a></span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">.
Any additional information including in the request (specific requirements, model numbers, etc.) will help expedite this process.<o:p class=""></o:p></span></li><li class="xxxxxxmsonormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;">
<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Once you have received your quote, issue a purchase requisition through the McGill Marketplace (please speak to your supervisor if you need access). Upon receipt
of an approved requisition, LE JAMES will order the requested product(s) from the appropriate contracted supplier(s).<o:p class=""></o:p></span></li></ol>
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<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Please direct any follow-up inquiries to LE JAMES Institutional Sales for greater efficiency. </span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">We look forward to assisting with all your technology needs.</span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;" class="">
<a name="x_x_x_lt_pId003" class=""><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Chers collègues,</span></a><span class=""></span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;" class="">
<a name="x_x_x_lt_pId004" class=""><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">À l’heure des préparatifs pour l’année universitaire à venir, nous vous rappelons que vous devez<span class="Apple-converted-space"> </span><b class=""><u class="">obligatoirement</u></b><span class="Apple-converted-space"> </span>faire
tous vos achats d’ordinateurs destinés aux activités universitaires par l’entremise de l’équipe des ventes institutionnelles de la Librairie LE JAMES. Cette consigne s’applique aux ordinateurs destinés à la recherche et aux services administratifs.</span></a><a name="x_x_x_lt_pId005" class=""></a><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""></span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;" class="">
<span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;" class="">
<a name="x_x_x_lt_pId006" class=""><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">L’équipe des Ventes institutionnelles s’assure que les produits répondent aux critères de l’Université et sont
compatibles avec son infrastructure. L’Université a conclu des ententes avec plusieurs grands fabricants, à savoir<span class="Apple-converted-space"> </span></span></a><a name="x_x_x_lt_pId007" class=""></a><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Apple,
Asus, Dell, HP, Lenovo, LG, Toshiba (Dynabook) et ViewSonic.</span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;" class="">
<span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;" class="">
<a name="x_x_x_lt_pId008" class=""><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Nous devons acheter le matériel informatique par l’entremise de la Librairie LE JAMES pour respecter notre engagement
contractuel, conformément à la<span class="Apple-converted-space"> </span><i class="">Loi sur les contrats des organismes publics</i><span class="Apple-converted-space"> </span>du Québec, observer la<span class="Apple-converted-space"> </span><i class="">Politique
d’approvisionnement</i><span class="Apple-converted-space"> </span>de même que le<span class="Apple-converted-space"> </span><i class="">Programme de gestion des actifs</i><span class="Apple-converted-space"> </span>et les procédures connexes de l’Université,
et satisfaire aux exigences minimales de l’Université relativement au matériel informatique.</span></a><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><span class="Apple-converted-space"> </span><a name="x_x_x_lt_pId009" class="">Au
début de 2019, l’Université a lancé deux appels d’offres publics qui ont mené à la conclusion de contrats avec divers fournisseurs pour la revente de matériel informatique par l’entreprise de la Librairie LE JAMES.</a></span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<a name="x_x_x_lt_pId010" class=""><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Le processus de commande est rapide et efficace :</span></a><span class=""></span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
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<li class="xxxxxxmsonormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;">
<a name="x_x_x_lt_pId011" class=""><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Nous pouvons vous aider à choisir l’appareil qui vous convient. Vous trouverez la liste des appareils offerts s</span></a><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">u<a name="x_x_x_lt_pId012" class="">r
notre site Web (</a></span><span class=""></span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><a href="https://lejames.ca/institutional" style="color: blue; text-decoration: underline;" class=""><span lang="FR-CA" class="">https://lejames.ca/institutional</span></a></span><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">).</span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></li><li class="xxxxxxmsonormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;">
<a name="x_x_x_lt_pId013" class=""><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">L’équipe des Ventes institutionnelles de la Librairie LE JAMES (</span></a><span class=""></span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><a href="mailto:is.bookstore@mcgill.ca" style="color: blue; text-decoration: underline;" class=""><span lang="FR-CA" class="">is.bookstore@mcgill.ca</span></a></span><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">)
peut vous aider à choisir un produit et répondre aux questions techniques.</span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></li><li class="xxxxxxmsonormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;">
<a name="x_x_x_lt_pId014" class=""><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Pour demander un devis à l’équipe des Ventes institutionnelles, rendez-vous à<span class="Apple-converted-space"> </span></span></a><span class=""></span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><a href="mailto:is.bookstore@mcgill.ca" style="color: blue; text-decoration: underline;" class=""><span lang="FR-CA" class="">is.bookstore@mcgill.ca</span></a></span><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">.<span class="Apple-converted-space"> </span><a name="x_x_x_lt_pId015" class="">Plus
vous serez précis (besoins particuliers, numéro de modèle, etc.), plus votre demande sera traitée rapidement.</a></span><span class=""></span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></li><li class="xxxxxxmsonormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;">
<a name="x_x_x_lt_pId016" class=""><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Lorsque vous aurez votre devis en main, faites une demande d’achat dans McGill Marketplace (au besoin, demandez
un droit d’accès à votre supérieur). La Librairie LE JAMES passera la commande auprès du fournisseur visé dès réception de la demande d’achat approuvée.</span></a><span class=""></span><a name="x_x_x_lt_pId017" class=""></a><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></li></ol>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;" class="">
<span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;" class="">
<a name="x_x_x_lt_pId018" class=""><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Par souci d’efficacité, nous vous demandons d’adresser toute demande de suivi directement à l’équipe des Ventes
institutionnelles de la Librairie LE JAMES.</span></a><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;" class="">
<span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""> </span><span style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 22px;" class="">
<a name="x_x_x_lt_pId019" class=""><span lang="FR-CA" style="font-size: 12pt; line-height: 24px; font-family: "Times New Roman", serif;" class="">Au plaisir de vous servir!</span></a></div>
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